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Shipping Policy
Thank you for shopping with us. Please review the information below regarding order processing, shipping times, and delivery conditions.
Order Processing
All orders are processed within 1-3 business days (Monday-Friday, excluding holidays).
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Please note that during peak seasons, product launches, or promotional periods, processing times may be slightly extended.
Shipping Fees
We offer paid Standard shipping. Shipping costs are calculated at checkout based on your location.
Delivery Time
After dispatch, delivery typically takes 5-10 business days, depending on the destination country and local carrier services.
Please note that shipping times are estimates and may vary due to customs clearance, carrier delays, or other unforeseen circumstances beyond our control.
Pre-Order Items
Pre-order items may require additional processing time. Estimated shipping timelines will be indicated on the product page.
If your order includes both in-stock and pre-order items, the order may be shipped once all items are available.
International Shipping & Customs
We ship worldwide (please note that we do not ship to all countries).
For some European orders, typically those exceeding €150, customs duties or import taxes may need to be paid upon delivery. These charges are determined by local customs authorities and are the responsibility of the customer.
For other international destinations, customs duties, import taxes, or additional fees may also apply depending on the country’s regulations.
Lost, Delayed, or Delivered Packages
If your package is marked as delivered but you have not received it, appears lost, or if you have any concerns regarding your shipment, please contact us at:
We will assist you as soon as possible.